OVERVIEW

LimoExpress is a digital platform designed to improve the operations of limo and chauffeur services through better coordination, automation, and real-time communication. Built for both small teams and growing networks, LimoExpress bridges the gap between dispatchers and drivers, ensuring efficient order management and a seamless ride experience for clients.

CHALLENGE

Limo agencies often face a fragmented digital landscape-managing bookings through spreadsheets, communicating with drivers via phone or WhatsApp, and handling payments manually. This results in operational inefficiency, missed opportunities for partnerships, and poor client satisfaction. Additionally, small and mid-sized agencies struggle to access modern tools for automation, reporting, and digital payments without investing in expensive enterprise-level solutions. The challenge was to build a unified system that could handle ride dispatching, partner collaboration, financial operations, and customer interaction-all in one place.

SOLUTION

LimoExpress has grown into a full-service SaaS platform tailored to the real needs of limo operators. It combines a back-office dashboard, a driver mobile app, and a suite of powerful modules including:

• Online payment integrations via Stripe, Paddle, and (soon) Square and PayPal
• SMS messaging with Twilio
• Global affiliate network (GNet) for cross-agency ride-sharing
• Passenger review system to track service quality
• Public booking forms for fast ride requests
• AI-assisted ride booking via natural language input
• Zone-based pricing using Google Maps
• Real-time dispatching and performance reporting
• Fully customizable organizational settings per agency
   

The platform is designed for scalability, multilingual use, and clean UX (based on Google Material Design). Whether operating locally or internationally, agencies gain total control and can expand services without switching tools or sacrificing flexibility.

RESULT

LimoExpress has helped agencies across Europe and the U.S. digitize their operations and scale efficiently. Payment processes are now fully automated, with support for multiple processors (Stripe, Paddle, PayPal, Square) to fit diverse agency needs. Dispatchers benefit from centralized control over orders and driver status, while drivers receive real-time mobile alerts. Agencies also gain access to a network of 5,000+ partners through GNet, unlocking new business opportunities. The combination of automation, partner integration, and real-time tools has led to faster response times, fewer errors, stronger client retention, and better revenue performance.

TECHNOLOGIES

Technologies that have been used: PHP Laravel, Vue.js, Vuetify, Flutter, MySQL, Swagger, Firebase, Google Maps API, Stripe API, Paddle API, PayPal SDK, Twilio API.